Return and Refund Policy

Thank you for shopping at Alison Joanne Photography.

If you are not entirely happy with your purchase, we’re here to help.  



You have 14 calendar days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it.  your item must be in the original packaging.  

Your item needs to have the receipt or proof of purchase.  


Once we receive your item, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s polocies.  


You will be responsible for paying your own shipping costs for returning your item.  shipping costs are non-refundable.  Returned items should be addressed to Alison Joanne Photography, 88 Lambwath Road, HULL, HU8 0HB.  

Contact Us 

If you have any questions on how to return your item to us, contact us by phone or email.